author & speaker
Artificial Intelligence vs Sales Development is the new debate that's heating up on social networks today. Is artificial intelligence going to replace the role of the sales development representative and all that it entails?
Are buyers really looking to interact with systems, rather than people?
Will an AI ever be able to master complex human interactions such as business transactions?
At what point in the buyer's journey is a salesperson absolutely necessary?
AI is all the hype these days, with some believing it can do everything better than humans -- even selling. At the same time, trends show that every decently sized sales organization is betting on sales development representatives to fill their pipeline with hot leads.
In a recent research study created in collaboration with AA-ISP, Tenbound, and Vengreso; InsideSales.com asked sales leaders whether AI will replace sales development reps -- and an overwhelming majority of 78% said "NO."
What is your opinion? Will AI end up replacing some sales development roles, or will it enable and support them, changing the way they do their day-to-day interactions?